The biggest danger when creating a new brand for a changing company is to do something that customers don’t recognize. We needed to retain the value that the existing brand had for market consumers – who buy vast quantities of milk – as well as for individual customers.

Our solution was to evolve the existing Express identity rather than create a whole new look. We presented a range of options that showed varying degrees of change – exploring the shape, space and pace of the identity.

Dairy Crest – Express’ main competitor had a very similar offer, so it was important to build on the unique qualities of the existing Express identity. Research showed that an important element was the colour – the Express blue was very recognisable and implied coolness and freshness. Another important element proved to be the brushmark ‘E’ and the final recognition prompt was the circle.The final selected route used all these elements in a new way.



Picture: Express Dairies after

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